How to Use the NTSA App to Stay Compliant

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Road safety is a shared responsibility, and the National Transport and Safety Authority (NTSA) in Kenya plays a vital role in enforcing traffic regulations. Regular compliance checks are conducted on highways to ensure public service vehicles (PSVs), drivers, and passengers adhere to the rules.

 However, you can also take proactive steps to verify key details using the NTSA app. This blog post provides a detailed guide to using the NTSA app for quick and easy compliance checks.

Why Verify Details Using the NTSA App?



The NTSA app is a powerful tool that allows you to confirm the compliance status of vehicles, drivers, and conductors. With this app, you can check whether the vehicle’s insurance and inspection are up to date, the validity of the driver’s license, and the registration status of the vehicle or conductor.

Vehicle Verification covers checking the vehicle’s registration number, insurance status, inspection details, and owner information.

Driver Verification helps confirm the driver’s license validity and check for any sanctions or restrictions using their license or ID number.

Conductor Verification helpsensures the conductor is registered and compliant by inputting their ID or relevant details.

 These checks can help you avoid penalties, ensure safe travel, and report any irregularities directly to NTSA.

A Step-by-Step Guide to Using the NTSA App

  1. Download the NTSA App
  2. Log In to Access Verification Features
  3. Access the Verification Section
  4. View Results
  5. Report Irregularities

Download the NTSA App

The NTSA app is available on both the Play Store (for Android users) and the App Store (for iPhone users). Once downloaded, log in using your eCitizen account credentials. If you’re a new user, create an account to get started.



Log In to Access Verification Features

After logging in, you’ll be directed to the main menu, which offers multiple verification options.  You can choose between Vehicle Information, Driver or Conductor Verification.

Select the appropriate section based on what you want to verify, either Vehicle Information, Driver or Conductor Verification.

Once you enter the required details, the app will provide comprehensive results, including vehicle registration details, insurance status, inspection history, driver license validity, and conductor certification and registration details.

Report Irregularities

If the information doesn’t match or you notice discrepancies, you can report them through the app. NTSA will investigate and take the necessary action to ensure compliance.

What is TIMS (Transport Integrated Management Systems)

TIMS, short for Transport Integrated Management Systems, is an online platform developed by the Kenya National Transport and Safety Authority (NTSA) to simplify and streamline various transport-related services.
  1. Vehicle Registration
  2. Driver’s License Management
  3. Motor Vehicle Inspection
  4. PSV Licensing
  5. Third-Party Insurance Validation
  6. Road Service Licenses
  7. Vehicle Search
 It provides a centralized and user-friendly interface for tasks such as vehicle registration, including the issuance of logbooks, transfer of ownership, and registration of new vehicles. The system also facilitates driver’s license management, enabling users to apply for, renew, and replace licenses, including the smart driving license.

 Additionally, TIMS supports the scheduling and tracking of motor vehicle inspections, streamlines the application process for Public Service Vehicle (PSV) licenses, and allows for the verification of third-party insurance status for vehicles. 

Other services include the application for road service licenses for commercial vehicles and detailed vehicle searches to access ownership and history records. By digitizing these processes, TIMS enhances transparency, efficiency, and safety in the transport sector, reduces reliance on physical paperwork, and promotes compliance with regulatory requirements in Kenya.

Additional Tips for Travelers

You can use the app to check if a long-distance PSV is authorized for night travel and verify a vehicle’s Sacco or operator name by entering its registration number.

Why This Matters

Taking the time to perform these checks ensures your safety and helps hold drivers and vehicle operators accountable. With the NTSA app, you can play a direct role in promoting safer roads across Kenya. So next time you’re traveling, take a moment to verify details—it could make all the difference. Download the NTSA app today and travel with peace of mind. 

What is the difference between TIMS and NTSA?

TIMS is an abbreviation for Transport Integrated Management Systems. It is a live platform developed by NTSA  Kenya National Transport and Safety Authority